1. What is the first thing you should do if a computer doesn’t turn on at all?

A. Replace the CPU B. Check if the power cable is plugged in C. Install a new operating system D. Remove and reinsert the RAM

2. A computer is running very slowly. Which of these is NOT a common cause of this issue?

A. Malware infection B. Too many programs running at startup C. An outdated graphics card D. Low storage space

3. Which of the following can help resolve a computer that freezes frequently?

A. Reinstalling the operating system every time it freezes B. Rebooting the computer into Safe Mode to troubleshoot C. Replacing the display screen D. Disconnecting the mouse and keyboard

4. What does it mean if your computer makes a beeping sound when you turn it on?

A. The hard drive has failed B. The computer is low on memory C. It’s giving a specific error code to indicate hardware issues D. The monitor is not connected properly

5. If a program is "not responding," what should you try first?

A. Restart the entire computer immediately B. Click "End Task" in the Task Manager for the frozen program C. Uninstall and reinstall the operating system D. Disconnect the internet

6. Which of the following is NOT a safe way to physically clean a computer?

A. Using compressed air to blow dust off components B. Using a damp cloth to wipe the motherboard directly C. Using a soft brush to remove dust from fan blades D. Using a microfiber cloth to clean the screen

7. If a user accidentally deletes an important file, what is the best way to try and recover it?

A. Reformat the hard drive B. Check the Recycle Bin or Trash folder C. Replace the hard drive D. Delete another file to make space for recovery

8. What should you do if a computer’s internet connection is not working?

A. Replace the motherboard B. Check if the Wi-Fi or network cable is connected properly C. Remove all files from the computer D. Increase the computer’s memory

9. When diagnosing a computer that suddenly shuts down, which of these should you check first?

A. Power supply and cooling fans B. Monitor settings C. Graphics card driver D. Printer connection

10. Which of the following should you NOT do when troubleshooting a computer that has no display?

A. Check the monitor’s power and connection cables B. Remove and reseat the RAM C. Install a new antivirus program D. Test with another monitor or cable

11. Which feature in Microsoft Word allows you to quickly change the appearance of text with predefined styles?

A. WordArt B. Themes C. Styles D. Formatting Toolbar

12. How do you insert a page break in Microsoft Word?

A. Press Ctrl + P B. Press Ctrl + Enter C. Press Ctrl + Shift + B D. Go to the Home tab and click Page Break

13. What is the default file format for saving a document in Microsoft Word 2016 and later?

A. .rtf B. .txt C. .docx D. .html

14. Which of the following options is used to check spelling and grammar in Microsoft Word?

A. F7 key B. Ctrl + F C. Alt + C D. Review tab > Thesaurus

15. Which tab would you go to in Microsoft Word to add a table?

A. Insert B. Design C. View D. Page Layout

16. What is the purpose of the "Track Changes" feature in Microsoft Word?

A. To automatically save the document every few minutes B. To add comments to the document C. To show edits made to the document by others D. To make the document password protected

17. In Microsoft Word, which feature allows you to create a list of items where each item is preceded by a bullet point?

A. Numbered List B. Drop-down List C. Bullets D. Multilevel List

18. Which of the following is the default file extension for a workbook saved in Microsoft Excel 2016 and later?

A. .xls B. .csv C. .xlsx D. .docx

19. What function would you use in Excel to calculate the sum of a range of numbers?

A. AVERAGE() B. SUM() C. COUNT() D. PRODUCT()

20. In Microsoft Excel, which feature would you use to create a chart based on your data?

A. Table Tools B. Insert Tab > Charts C. View Tab > Zoom D. Data Tab > Sort

21. How do you freeze the top row of a worksheet so it stays visible while scrolling down?

A. Go to the View tab and select Freeze Panes > Freeze Top Row B. Click on the Home tab and select Lock Cell C. Press Ctrl + Shift + F D. Right-click the row number and choose Freeze Row

22. What Excel function is used to return the current date and time in a worksheet?

A. TODAY() B. NOW() C. TIME() D. DATE()

23. Which of the following formulas would you use to count the number of cells in a range that contain numbers?

A. COUNTIF() B. COUNTA() C. COUNT() D. AVERAGE()

24. In Excel, what does the VLOOKUP function do?

A. It looks for a specific value in the selected column and returns a related value in the same row from another column. B. It checks the validity of a cell's contents. C. It counts the number of non-empty cells in a range. D. It sorts a column of data in ascending or descending order.

25. In Microsoft PowerPoint, which view allows you to see all your slides at once and reorder them?

A. Slide Show View B. Slide Sorter View C. Reading View D. Notes Page View

26. What feature in Microsoft PowerPoint allows you to add animations to text or objects on a slide?

A. SmartArt B. Slide Transition C. Animation Pane D. Hyperlink

27. Which option is used in PowerPoint to apply a design style across all slides in a presentation?

A. Themes B. Slide Layouts C. Slide Master D. Transitions

28. How can you add speaker notes to a PowerPoint slide?

A. Right-click the slide and select "Add Notes" B. Click "View" and select "Notes Page" C. Select "Insert" and choose "Text Box" D. Click "Design" and choose "Speaker Notes"

29. In Microsoft PowerPoint, which feature allows you to advance slides automatically after a set amount of time?

A. Slide Master B. Slide Transition C. Animation D. Timed Rehearsal

30. What is the purpose of the "Presenter View" in PowerPoint?

A. It shows the slide as it appears to the audience. B. It lets you view upcoming slides and your speaker notes during a presentation. C. It allows you to add sound effects to the slides. D. It gives a preview of the next slide transition.

31. Which of the following can you insert into a PowerPoint presentation to make it more interactive?

A. Clip Art B. Video Clips and Hyperlinks C. Word Art D. Background Music

32. Which device is primarily used to connect multiple computers within a local area network (LAN)?

A. Router B. Switch C. Modem D. Repeater

33. In a client-server network model, what role does the server play?

A. It accesses resources provided by clients. B. It stores and manages resources that clients can access. C. It manages the physical connections between devices. D. It provides encryption for secure communications.

34. Which of the following protocols is used for securely transmitting data over a network?

A. HTTP B. FTP C. SSL/TLS D. POP3

35. What is the main purpose of an IP address in a network?

A. To encrypt the data being sent over the network. B. To uniquely identify a device on a network. C. To provide the physical location of a device. D. To increase the data transfer rate.

36. Which type of network is confined to a small geographic area, typically within a building or campus?

A. WAN (Wide Area Network) B. LAN (Local Area Network) C. PAN (Personal Area Network) D. MAN (Metropolitan Area Network)

37. Which of the following is used to extend the range of a network signal, allowing data to travel further?

A. Hub B. Repeater C. Bridge D. Modem

38. In a wireless network, what does Wi-Fi stand for?

A. Wireless Integrated Frequency Internet B. Wireless Fidelity C. Wide Frequency Internet D. Wireless File Interface

39. What crime is committed when someone’s identity is stolen online and is used to commit a crime?

A. Phishing B. Identity Theft C. Cyber Libel D. It provides encryption for secure communications.

40. How can you say that something is a mobile device?

A. It works like a computer, but it is small and lightweight. B. It is bulky, but useful. C. It is useful but can’t be used without electricity. D. All of the above

41. Why is it important to know the cyber law?

A. So I can protect and defend myself and loved ones from cybercrime attacks. B. So I can boast about how knowledgeable I am when it comes to cyber law. C. So I can fight cybercrimes. D. To know what is right and wrong.

42. Which of the following uses of mobile devices allows you to listen to a recording at a later time?

A. Audio recording B. Screen recording C. Video recording D. All of the above

43. Which of the following features of mobile device can help you find your way to a specific place?

A. GPA B. GPP C. GPS D. GPT

44. Cybercrime Prevention Act of 2012 is also called ___________.

A. R.A. 10173 B. R.A. 10174 C. R.A. 10175 D. R.A. 10176

45. What do you call the combination of the words “internet” and “etiquette” which means observing good manners whenever we are online?

A. Netizen B. Netiquette C. Intiquette D. Citizen

46. Which among the choices below shows an ethical behavior in using digital technology?

A. Clogging other people’s mailbox B. Oversharing personal information C. Following the rules and policies of the websites you visit D. All of the above

47. This refers to the positive well-being of internet users. What is it?

A. Cyber Wellness B. Cyber Safety C. Cyber Ethics D. Cyber Security

48. This is a behavioral addiction in which a person becomes dependent on the use of the internet, or other online devices, as a maladaptive way of coping with life’s stresses. What is it?

A. Internet Addiction B. Online Gambling C. Pornography D. Cyber addiction

49. Which of the following refers to the rules and regulations of the website where you want to sign-in?

A. End-User License Agreement B. Memorandum of Agreement C. Protocol Agreement D. Standard Operation Agreement

50. This is an activity that involves insulting another person online.

A. Phishing B. Bullying C. Flaming D. Blooping